Error code 1392-2 and 80070641 while installing office

Error code 1392-2 and 80070641 while installing office

Error code 1392-2

You might see Error code 1392-2 and 80070641 while installing office. The chances of receiving the error code 1392-2 and 80070641 while installing or removing Microsoft Office from the computer is mainly due to the presence of some erroneous residual files of a pre-installed software in the computer.

These issues can be fixed by following the below given steps.

Step-1 – Fix Error Code 1392-2 in Microsoft Office Installation

Running a disk cleanup in the computer.

 In order to remove the temporary files and ready boost contents in the computer it is recommended to perform a disk clean up which may fix the error code 1392-2 and 80070641 while installing Microsoft office.

Follow the steps to perform Disk clean up:

  1. Press “ windows key + R ” to open the run command.
  2. In the run command box, type “control”.
  3. Select “Administrative tools” from the control panel menu.
  4. Select “disk cleanup” option by double clicking on it.

    Error code 1392-2 and 80070641 while installing office

    Administrative tools

  5. Choose the drive in which the program is installed from the drop down menu and click “Ok”.
  6. Choose the type of files to be cleaned from “Disk Cleanup for OS” window.
  7. Click “Ok”.

    Error code 1392-2 and 80070641 while installing office

    Disk clean up

  8. Click on “Delete files” option in the prompted dialog box.
  9. Try installing office program after the disk clean up.

Step-2.

Removing unwanted Registry files (Recommened to be done only by a trained technician).

The registry corruption may also block the installation of Microsoft office in your computer and it may pop up with error code Error code 1392-2 and 80070641.

Follow the steps to remove unwanted registry files:

  1. Press “ + R” to open the run command.
  2. Type “regedit” in the available window.

    Error code 1392-2 and 80070641 while installing office

    Registry edittor

  3. Back up the existing registry before making the changes to avoid chance of negative impact on the software.
  4. Click on “files” and select “export”.

    Error code 1392-2 and 80070641 while installing office

    Backup the registry settings

  5. Select “All” files in the “Export range” panel.
  6. Browse and select a location to save the export files.
  7. Expand the My Computer\ HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Windows\ Current Version key by clicking on the plus (+) sign next to it.

    Error code 1392-2 and 80070641 while installing office

    Registry repair

  8. Expand the “Software” key.
  9. Select “Office” from the listed softwares.
  10. Remove any application listings which have already been uninstalled.
  11. Remove unwanted start-up items.
  12. Try installing Office Program again.

Step-3.

System File Checker method

The error code code 1392-2 and 80070641 may also occur in case of system file collaborations. It is recommended to perform a system file checking for error free Microsoft Office installation.

Follow the steps to perform SFC scan:

  1. Press “ + R ” to open the run command
  2. Type “cmd” and press “enter” to open the command prompt
  3. Type “sfc –scannow” in the available command prompt window and press “enter” key.

    Error code 1392-2 and 80070641 while installing office

    SFC scan

  4. The scan automatically detects and resolve the errors and corruptions in the basic file system which can cause the error code 1392-2 and 80070641 during the installation of Microsoft Office.
  5. Try installing Office program

Step-4.

Complete removal and reinstallation of Microsoft Office

It is advised to un-install and reinstall the Microsoft Office program to resolve the issues with error code 1392-2 and 80070641, if the issues persists after performing the above steps.

Follow the steps to remove and reinstall Microsoft Office program:

  1. Press “ + R ” to open the rum command
  2. Type “appwiz.cpl” in the window.

    Error code 1392-2 and 80070641 while installing office

    Remove and resinatallation

  3. Select “Microsoft office” under program list by clicking on it.
  4. Click on “uninstall/change” to remove the Microsoft office completely
  5. Try installing Office again.

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