Something Went Wrong or Cannot be opened error in Office Program

You might see Something Went Wrong or Cannot be opened Error while installing office program due to in compatible hardware or compatibility issues.

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something went wrong

Below given are some steps to fix these errors. It is recommended to follow the steps in order.

Step 1.  Restart the computer

Restarting the computer can fix something went wrong or cannot be opened error while opening office program.

  1. It is recommended to save all the work before restarting your computer
  2. Once everything is saved, restart your computer
  3. Try Opening the Office Program

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Step 2.  Clean Boot

Something Went Wrong or Cannot be opened Error while installing office program can be fixed by performing clean boot.

Follow the steps to perform clean boot of your computer:

  1. Press Windows key + R and enter msconfig
  2. In general select Selective startup
  3. In services, check “hide all Microsoft services” and then uncheck the service which is not necessary to startup while turning your computer ON
  4. Click Apply and OK
  5. Restart your computer for the changes to take effect
  6. Open and check Office program
cannot be opened

something went wrong

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Step 3.  Update Office suite

Update the office suite installed in your computer to fix Something Went Wrong or Cannot be opened error while opening office program.
Follow the steps to update office program:

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something went wrong

  1. Open any Office application, like Word or Excel
  2. Click File > Account
  3. Under Product Information, click Update Options > Update Now

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Step 4.  Disable Addon

The addons installed on the computer may also affect the program from opening as it might cause Something Went Wrong or Cannot be opened error while opening office program.

Disable the addon in your computer to fix the issue. Follow the steps to disable addons.

  1. Open any Office application, like Word or Excel
  2. Click File > Options
  3. Then click addon tab and disable the un-necessary addons
  4. Restart office program

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Step 5.  Remove and reinstall Office program

Remove the current office application which is causing Something Went Wrong or Cannot be opened error while opening office program.

cannot be opned

something went wrong

Follow the steps to remove and reinstall office program:

  1. Open Run Command – Press the Windows + R key on the keyboard.
  2. In the Run windows type pl > Click> Ok.
  3. Under Programs and Features list check whether you find Office Program installed on the computer.
  4. If found, uninstall the Office program and then try to install Office and recheck the status.
  5. You can install the office program from your office account.